Got Questions ? Check Out Our FAQS Click Here
→ General Questions
We offer a wide range of products including Pooja essentials, home fragrances, home decor items, and a unique selection of preserved foliage plants. We also provide corporate gifting solutions and custom orders.
Our bambooless and cellulose incense are patented and designed to be safer alternatives to traditional incense. Research has shown that burning bamboo can cause cancer, so our products eliminate this risk.
Preserved foliage plants are natural plants that have been treated to maintain their freshness and appearance without the need for water or sunlight. Samskara Home is the first brand to launch this range in India.
Product availability is indicated on each product page. If an item is out of stock, you can sign up to receive a notification when it becomes available.
Yes, we offer customization options for select products. Please contact our customer service team for more information and assistance with custom orders.
→ Account and Privacy
No, you can check out as a guest. However, creating an account allows you to track your orders, save your preferences, and receive special offers.
Click on the person icon at the top of our homepage and follow the prompts to create your account.
Yes, we use industry-standard security measures to protect your personal information .Please see our Privacy Policy for more details on how we handle and protect your data.
→ Payment
We accept major credit cards (Visa, MasterCard, American Express, Discover), UPI and Cash on Delivery payments.
Your credit card will be charged at the time of purchase. If any issues arise with your payment, our customer service team will contact you.
At this time, we can only accept one form of payment per order.
→ Promotions and Discounts
Sign up for our newsletter to receive updates on promotions, discounts, and new product releases.
Only one discount code can be applied per order. If you have multiple codes, use the one that offers the best discount.
→ Gift Services
Yes, we offer gift wrapping for a small additional fee. You can select this option during checkout.
Yes, we offer digital gift cards in various denominations. They can be purchased on our website and sent via email to the recipient.
Enter the gift card code at checkout to apply the balance to your order.
→ Corporate Gifting
Yes, we provide a range of corporate gifting options. Please contact our customer service team for more information and to discuss your requirements.
→Feedback And Support
We welcome your feedback!
Please contact our customer service team or leave a review on our website to share your thoughts and suggestions. We also send review links on your email post purchase. Your feedback is very important for us.
If you experience any issues with your order, please contact our customer service team immediately. We are here to help and ensure your satisfaction
→ Shopping Assistance: Artificial Intelligence
The AI Shopping Assistant is an innovative feature powered by Unthink.ai that helps guide and assist you in making purchases on our website. It uses advanced AI technology to provide personalized recommendations and support, similar to how ChatGPT works.
→Using the AI Shopping Assistant
You can access the AI Shopping Assistant by clicking on the "Inspiration" tab on our website. The assistant will be available to help you find products, answer questions, and provide recommendations.
The AI Shopping Assistant can help you with a variety of tasks including finding specific products, suggesting items based on your preferences, answering questions about our products, and providing styling or usage tips.
No, the AI Shopping Assistant is a free service provided to enhance your shopping experience on our website.
→ Privacy and Security
Yes, your privacy and security are our top priorities. The AI Shopping Assistant operates under strict data protection policies to ensure that your personal information is kept secure. Please refer to our Privacy Policy for more details.
The chat history is stored temporarily to provide a seamless experience during your session. However, we do not store this information long-term, and it is not used for any purpose other than assisting you during your current visit.
→ Functionality
The AI Shopping Assistant uses advanced algorithms to provide accurate and personalized recommendations based on the information you provide. However, it’s always a good idea to review the suggestions and make the final decision based on your preferences.
→ Technical Support
If you encounter any issues with the AI Shopping Assistant, please refresh the page or try accessing it from a different browser. If the problem persists, contact our customer service team for assistance.